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Express Order: Sigma-Aldrich Research
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Summary: Use this step-by-step guide to place Express Orders for complex chemicals, compounds and uncommon reagents with Sigma-Aldrich Research (SAR). |
| What to do |
How to do it |
| 1 |
Gather information on items to be ordered. |
- Use your catalog or search for items at Sigma-Aldrich Research.
- For each item, make sure you have the quantity, unit of measure, and catalog number.
- Have your buyer code and index number available.
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| 2 |
Place your order. |
- Ordering online is the preferred method.
- You can also order by phone.
- Call (866) 266-2015 and state that you are placing an Express Order for UCSD.
- Provide your name, phone number, the SAR Express Order account number (49469422), and item information.
- Ask the SAR representative for the Express Order release number. This will be used for future inquiries or shipment tracking.
For detailed instructions on how to place an online order, review Sigma-Aldrich Quick Reference Guide for Pipeline Users (PDF).
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| 3 |
Receive the order. |
- When the order arrives, match the items received to the packing slip.
- If there are discrepancies or damaged items, contact SAR customer service, (866) 266-2015.
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| 4 |
Reconcile statements. |
- Access statements online.
- Match the statement with your packing slips.
- Contact SAR directly to report any billing discrepancies.
Note: Express Order transactions may also be accessed from the operating ledger in FinancialLink by clicking on the statement number in the Doc. Ref. column.
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Questions? Contact Tracy Buchanan, (858) 534-6536, or the Manager of Regional Sales, Sandy Marlin, (858) 201-1101. |
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