- You will receive a claim package in the mail after you report a claim.
- Review documentation required to process your claim.
- Review documents available through the auto rental agency.
- Mail the completed claim form and accompanying documentation using the contact information provided,
or
Submit your claim online.
Note: The completed claim must be submitted within 90 calendar days from the accident, damage, or loss. Claims submitted after the 90-day period will not be considered for payment.
Note: If some of the supporting documentation is unavailable, file the claim form and submit the documentation when it becomes available. All supporting documentation must be submitted within 6 months of the date of the accident or damage.