Blink Home > People > Staff Retention and Support: Staff Effectiveness Initiatives; ARCHIVED Fri Jul 27 11:33:50 PDT 2007
Staff Retention and Support: Staff Effectiveness Initiatives; ARCHIVED Fri Jul 27 11:33:50 PDT 2007
Summary: In January 2002, the Staff Retention and Support Steering Committee (SRSSC) Staff Effectiveness Work Group proposed several initiatives to address staff-focused needs. See the table below for progress on the initiatives and related action items.
This group explored new work models, tools, technologies (e.g., Blink) and related training venues to help staff meet the workload demands related to campus growth. The work group also reviewed the impact of decentralization on respective roles and responsibilities of departments and central offices.
    Initiative: Accelerate Blink development and continue to clarify roles and responsibilities (III.1-2)
What is it? When is it? Why is it important?
Complete "Travel" tab. Implemented The new "Travel" section of Blink provides an important resource to staff in processing travel activities.
Complete "Buying" tab. Implemented The "Buying" tab now provides important enhancements to make procurement easier.
Complete "Finance" tab. Implemented The "Finance" tab makes staff jobs easier in a number of financial-related areas.
Complete "Safety" tab. Implemented The "Safety" tab informs the campus community about public safety, police, and EH&S matters and resources.
Complete "Facilities" tab. Implemented The "Facilities" tab provides information to staff on topics such as physical plant, energy, parking, space analysis, and other areas.
Complete "Research" tab. Fall 2005 The "Research" tab will provide information, applications, and transaction support to support staff and principal investigators.
Emphasize roles clarification. Implemented To save staff time and reduce confusion, Blink now provides clear guidance on the role of staff and departments in processing administrative transactions in a variety of areas.
    Initiative: Implement Single Sign-On for UCSD administrative systems (III.3.)
What is it? When is it? Why is it important?
SSO workgroup to guide the development of UCSD's Single Sign-On. The workgroup continues to meet. An additional workgroup was formed with ACS to look at integrating both administrative system sign-on and network sign-on. The workgroup continues to guide the directon of Single Sign-On efforts at UCSD. The integration of ACS and ACT sign-on will drastically simplify the user experience and increase the security of UCSD systems.
Implement Single Sign-On system. The first phase of the project was completed in 2003. Now working on identity management, identity federation, and integrated sign-on between ACS and ACT. The new system will save staff and managers significant time in eliminating multiple accounts and passwords on various systems. Department security administration will be greatly simplified.
    Initiative: Implement electronic forms (III.4.)
What is it? When is it? Why is it important?
Phase 1: Create a Blink forms repository. Completed A single forms area in Blink reduces the amount of time it takes to locate forms for a variety of support processes.
Phase 2: Migrate forms to central server, consistent format, help. Phase 2 will be reviewed for possible development in 2005. This phase will further save staff time in identifying and completing required forms.
Phase 3: Develop integrated online forms system. Will begin development in 2005. Integrating online forms will save significant dollars by eliminating paper and providing context-sensitive help.
    Initiative: Streamline research support processes (III.5.)
What is it? When is it? Why is it important?
Develop Blink guidance and reference material. This will be largely completed by fall 2005. Given the complexity of research processes at UCSD, significant staff time can be saved by having various research processes explained clearly in a central location on Blink.
Develop query application for department access to award data. In development, done at year end. Having contract and grant award data easily available will reduce staff workload and provide timely information for better decisions.
Automate close-out process. Cost estimate to be completed by October 2003, followed by budget request. Automated close-out will reduce time departmental staff spend analyzing, reconciing, and tracking fund closing activities and result in more accurate and timely submittal of financial status reports.
Strengthen cash management system. Project will be assessed by SPEAR team once close-out process has been defined and is in development. This system will increase accuracy and timeliness of cash activity, resulting in improved cash flow, internal control, and improved collection from off-campus entities.
    Initiative: Prioritize and schedule administrative system improvements (III.6.)
What is it? When is it? Why is it important?
Develop a prioritized list with associated investment and resource requirements. In process Elazar to complete this section.
Expand StudentLink to include graduate student application process and tools. On hold, due to budgetary constraints. Instead, incremental enhancements to the existing graduate application system will be made.
Streamline Academic Personnel functions and incorporate in "People" area of Blink. The streamlining of academic personnel processes has begun. There is no firm date for completion at this time. Academic personnel processes are very complex and the simplification of these processes and inclusion on Blink would reduce costs and workload for academic department staff.
Develop tools for ad hoc ledger reports and other queries. This has been completed. The new query tools and dashboard provide an effective time-saving resource to staff who deal with financial transactions and analysis.
Create Web-based purchasing processes within Blink. Phase 1 will include the launch of UCSD Marketplace by fall 2003. UCSD Marketplace will save time in purchasing supplies and equipment, provide special discount pricing, and enhance controls over the procurement process.
Implement online travel expense voucher system. MyTravel Phase 1 Pilot launched fall 2003. Uses just-in-time edits to ensure compliance, saves 50% time in some cases, and provides timely reimbursements. For travel coordinators, MyTravel reduces review time.
    Initiative: Implement innovative staffing and back-up solutions (III.7.)
What is it? When is it? Why is it important?
Expand Staff Skill Bank program to include select titles. Expansion completed. This program provides skilled staff to departments with urgent needs for help in specific areas.
Implement job sharing where practical. Pending further review regarding feasibility. Greater employee flexibility.
Implement business officer buddy system. The ABA Mentorship Program was piloted in fall 2004 within Academic Affairs and will serve as a model program for the campus. This initiative provides mentoring to newer department business officers by helping them enhance their management skills and learn about UCSD culture and resources.
Review stipend policy to explore potential broader use. Concept and feasibility still under review. In determining appropriate pay for added lateral responsibilities.

Which recommendations will help you the most? Contact the Staff Retention and Support Steering Committee with your comments and suggestions.

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