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If you request: |
BKM will: |
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Literature to be mailed |
Mail the literature by the end of the next business day
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An appointment with a design professional |
Set up an appointment within two business days
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An appointment with a sales professional |
Set up an appointment within two business days |
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A quote on a product |
Fax a formal quote within two business days unless lengthy clarification on sales, design, or other details is required
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Your order to be entered
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Enter your order within two business days |
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Furniture that has to be manufactured |
Deliver furniture within current published lead times |
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Delivery |
Deliver your order either on your requested delivery date or within five business days of notifying you that the complete order has been received
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Order items on the punch list |
Place the order within three business days of the final day of the installation
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Notification of delivery date for punch list items |
Provide an estimated delivery date upon your request |
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The punch list to be completed after delivery |
Complete the punch list within three to four weeks with standard steel products and within the quoted lead time for nonstandard steel products
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