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Learn to: |
How to use phone features:
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1
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Use Call Hold/ Call Park.
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With party on line:
- Press the Lightning Bolt/ R button.
- Listen for recall dial tone (3 beeps and dial tone).
- Hang up handset.
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2 |
Retrieve a call from the same phone.
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- Lift handset.
- You are connected to the call.
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3 |
Retrieve a call from another phone.
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- Lift handset.
- Dial extension where call was parked. Listen for busy tone.
- Press 8. You are connected to call.
Note: Call will remain parked for 3 minutes before re-ringing.
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4
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Use Inquiry/ Consultation Hold.
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With party on line:
- Press Lightning Bolt/ R button.
- Listen for recall dial tone (3 beeps and dial tone).
- Dial second party.
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5 |
Refer back to first party. |
Press 2.
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6 |
Alternate back to first party. |
Press 2.
Note: If second party is busy or does not answer, press 2
key once; listen for recall dial tone.
Press Lightning Bolt/R button again to return to first party.
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7 |
Transfer calls. |
With party on line:
- Press Lightning Bolt/R button.
- Listen for recall dial tone (three beeps and dial tone).
- Dial second party.
- Wait for answer, announce call, hang up.
or
- After first ring, hang up.
Note: If second party is busy or does not answer, press
Lightning Bolt/R button once, listen for recall dial tone.
Press Lightning Bolt/R button again to return to first party.
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Questions? Contact the ACT Help Desk, (858) 534-853.
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