| What to do |
How to do it |
| 1 |
Obtain the card. |
- Obtain the card you plan to cancel from the cardholder.
|
| 2 |
Log in. |
- Access ECManager.
- Enter your user ID and password.
- Click Cancel a card.
Note: If you have not yet obtained access to ECManager, complete the paper form (PDF).
|
| 3 |
Locate the cardholder name. |
- Locate the cardholder name in the list provided.
- If you manage a large number of cardholders, you can conduct a search by:
- Completing one of the search options at the top of the screen
- Clicking Display List
|
| 4 |
Cancel the card. |
- Click the Cancel icon associated with the cardholder.
- Enter a comment to the Program Administrator in the box provided (optional).
- Click Cancel card.
- Confirm the cancellation by clicking OK on the pop-up box.
Note: You will receive this message: "Cancellation successful."
Note: The cardholder and the ECDA will receive e-mail notification of this cancellation.
|
| 5 |
Destroy the card. |
- Cut the card in half and dispose of it.
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