| What to do |
How to do it |
| 1 |
Obtain one Citation Appeal Form for each ticket you've received. |
- You can obtain a Citation Appeal Form in the following ways:
You must submit an appeal within 21 days of the date on the citation. After 21 days, you lose your right to appeal, and the fine doubles.
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| 2 |
Complete the form. |
- If you're using a printed form, please write legibly.
- Be sure to include your:
- Citation number
- License plate number
- Complete name and address
- Permit number if you have one (a permit number includes a prefix consisting of 2 or 3 letters)
- Meter number (if you think the meter failed)
- Sign and date the form.
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| 3 |
Submit the form.
Note: Don't submit your citation (ticket) with your appeal. Keep the citation with a copy of your written appeal for your own records. |
- If you completed an online form, submit it online.
- If you completed a printed form, you can:
- Send the form to Citation Appeals, Mail Code 0042.
- Fax the form to (858) 822-1226.
- Take the form to:
- Gilman parking office, Citation Appeals desk, 2nd level of the Gilman Parking Structure (map) between noon and 2 p.m. Tuesday and Thursday. To schedule an appointment during those hours only, call (858) 534-4356 between 7 a.m. and 5:30 p.m., weekdays.
- Hillcrest parking office, Bachman Parking Structure (map), 2nd floor, between 6:30 a.m. and 4 p.m., weekdays.
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| 4 |
Wait for your appeal results. |
- While you're waiting for the results of your appeal, don't pay the ticket.
- You won't be charged additional fees during the review period.
- You can check pticket.com for your appeal results, no matter how you submitted the appeal.
- You'll also receive a letter of disposition at the address you provided on the form within 21 days of submitting your appeal.
- If you don't receive your letter within 21 days of submitting your appeal, contact the Citation Appeals Desk, (858) 534-4356. Have your citation or license plate number available.
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| 5 |
Submit additional documentation, if asked. |
- You may receive a letter allowing you to submit proof that you fixed the problem if you received a citation for:
- Expired not registered
- Improper tabs
- Two license plates required
- Bring proof in person to the Citation Appeals desk, 2nd level of the Gilman Parking Structure (map) between noon and 2 p.m. Tuesday and Thursday. To schedule an appointment during those hours only, call (858) 534-4356 between 7 a.m. and 5:30 p.m., weekdays.
- If accepted, your citation will be reduced to a $10 administrative fee.
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| 6 |
If you want to contest the decision, follow these steps. |
If you're not satisfied with your letter of disposition, you may contest the results of your appeal:
- First, pay the fine by the due date posted on the letter of disposition. (You must pay the fine to proceed.)
- Next, set a hearing date with the University Heights Community Development Corp., (619) 297-3166. You can either send a written appeal or appear before a hearing officer to explain your case.
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